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Q121. Presence integration is a cisco unified CC feature available in which of these packages?
A. Answer: ABDE Q125. Which three tasks are supported by the cisco supervisor desktop? A. push a web page to an agent's cisco agent desktop B. chat with a agent C. log in an agent D. change an agent's state to ready E. send an email to an agent Answer: ABD Q126. Which three server types are supported for the installation of Cisco CRS? (Choose three.) A. Dell PowerEdge servers B. IBM xSeries Cisco certified servers C. HP DL Cisco certified servers D. Acer Altos servers E. Cisco MCS 78xx servers F. Apple servers Answer: BCE Q127. Which subsystem handles connection between CCX and enterprise database? A. Media B. JTAPI C. Database D. Application Answer: C