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Q81. In addition to writing information to a trace file, the Cisco Unified CCX system sends standard event logging messages to a syslog server through which service?
A. C. Answer: C Q83. The Cisco CRS Server must be configured to communicate and interoperate with Cisco Call Manager. Which two must be configered on the Cisco CRS Server? (Choose two) A. D. manages the CRS Server Answer: C Q86. In a Cisco Unified Contact Center Express deployment with Cisco Unified Communications Manager Express, which feature is disabled on the Cisco Agent Desktop? A. recording B. monitoring C. embedded browser D. call-control buttons Answer: D Q87. What does it mean for a variable in the Application Editor to be defined as a parameter? A. The variable can be used to pass data to and from VoiceXML applications. B. The variable can be used in conditional steps. C. The value for that variable can be supplied via Application Configuration in Application Administration. D. The variable can be used to pass data to and from subflows. E. The value for that variable is defined by the calling application. Answer: E Q88. Which configuration object can have skills assigned to it in Cisco Unified Contact Center Express? A. competence levels B. Contact Service Queue C. Resource Groups D. Skill Groups Answer: B Q89. The CRS Engine is the handling layer and the interface to all required external supplier systems. Where do you enable the CRS engine? A. Cluster Setup page B. Component Activation page C. Server Setup page D. Publisher Activation page Answer: B Q90. Which two tasks must an administrator perform on Cisco Desktop Administrator to support presence integration? (Choose two.) A. Assign a contact list to a CSQ. B. Assign a contact list to a workflow group. C. Assign an SME to a contact list. D. Assign a contact list to a skill. E. Assign an SME to a CSQ. Answer: BC
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