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2021 Oct a 220-701 vs 220-801:
Q181. Which of the following is a characteristic of a serial I/O port?
A. RJ-11 connector
B. DB-15 connector
C. DB-9 connector
D. RJ-45 connector
Answer: C
Q182. A technician is not able to boot to Windows OS. A “Non-bootable device found” message appears on the screen when the computer restarts. Which of the following is the MOST possible cause of the error message?
A. MBR is corrupt on the HDD.
B. HDD is set to Cable Select.
C. The operating system is corrupt.
D. A bootable HDD is not recognized in the BIOS.
Answer: D
Q183. Traffic coming across port 443 is for which of the following protocols?
A. SFTP
B. FTP
C. HTTP
D. HTTPS
Answer: D
Q184. Which of the following is the NEXT step in the troubleshooting theory after identifying the problem?
A. Establish a theory of probable cause
B. Test the theory
C. Implement preventative measures
D. Establish a plan of action
Answer: A
Q185. Several users have recently been calling the helpdesk about a recent network outage. These calls have increased in the last hour and are all by different users calling about the same issue. Which of the following types of communication skills should the helpdesk technicians MOST likely exercise while answering each call?
A. Talk to co-workers while interacting with customers to help diagnose the issues
B. Be culturally sensitive
C. Provide each user with a complete, detailed report of the current outage status
D. Listen and do not interrupt a customer and then provide a brief status update
Answer: D
Renewal comptia a 220-701 and 220-702 exam cram:
Q186. Which of the following laptop displays has a thinner design, consumes less power, and is not transparent?
A. Plasma
B. CCFL-backlit LCD
C. OLED
D. LED-backlit LCD
Answer: D
Q187. Which of the following should a technician do FIRST in the BIOS to set up drive encryption?
A. Enable eSATA support
B. Run built-in diagnostics
C. Enable TPM
D. Enable virtualization support
Answer: C
Q188. A Windows XP Professional PC needs to be checked for compatibility before being upgraded to Windows Vista Business. Which of the following would be the BEST action to take before the upgrade?
A. Run the Windows Vista Upgrade Advisor on the target PC.
B. Check the README file on the Vista installation DVD for system requirements.
C. Check the manufacturer’s support pages for system requirements.
D. Run the Windows AIK on the Vista installation DVD.
Answer: A
Q189. Which of the following passive cooling methods BEST dissipates a component’s heat?
A. Heatsink
B. Fan
C. Liquid cooling
D. Compressed air
Answer: A
Q190. A PC cannot connect to the network. A network card was purchased without documentation or driver discs. Which of the following is the BEST way to install it into this machine?
A. Download and install the drivers
B. Run Windows update to install drivers
C. Copy drivers to flash drive and install
D. Purchase the disc online and install
Answer: C