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2021 Dec comptia 220-701 exam:

Q41. A user reports that their thermal wristband printer is printing barcodes that will not scan properly. Which of the following maintenance techniques would MOST likely resolve this issue? 

A. Replace the print roller 

B. Reset to factory defaults 

C. Replace the wristband roll 

D. Clean the heating assembly 

Answer: D 


Q42. A technician replaces a user’s 15 inch LCD with a 20 inch LCD. Later, the user informs the technician that icons are very large and the text on the monitor is fuzzy and distorted. Which of the following is MOST likely the cause? 

A. The contrast setting needs to be raised from the default. 

B. The monitor firmware was not updated. 

C. The new monitor has a different native resolution. 

D. The monitor needs to be degaussed to clarify the picture. 

Answer: C 


Q43. Windows XP mode on a Windows 7 Professional machine fails to load. Which of the following is MOST likely the cause? 

A. The machine does not have enough processor cores to allow for this feature. 

B. Virtualization support is not enabled in the BIOS. 

C. A license of Windows XP must be purchased in order to use Windows XP Mode. 

D. The machine does not have enough RAM to allow for this feature. 

Answer: B 


Q44. Which of the following wireless networking standards can operate at two different frequencies simultaneously? 

A. 802.11a 

B. 802.11b 

C. 802.11g 

D. 802.11n 

Answer: D 


Q45. Which of the following parts of a laptop screen provides illumination for the LCD? 

A. Inverter 

B. Backlight 

C. Inverter connector cable 

D. Bezel 

Answer: B 


Updated comptia a essentials 220-601 and 220-701:

Q46. A customer calls in, talking constantly without allowing time for the technician to answer or ask questions. The technician decides to place the customer on hold to work on another issue and misses what the customer’s problem was. When the customer is finished explaining the issue, the technician asks the customer to summarize the problem again, which angers the customer. How could the technician have better handled the situation to avoid such a confrontation? 

A. The technician should have asked the customer to slow down and allow for a response to a few of the matters brought up in discussion. 

B. The technician should have allowed the customer to finish completely, and then return to the customer’s first point to build a structured discussion. 

C. The technician should have transferred the call to a supervisor, as the supervisor is better trained to handle such customers. 

D. The technician should have only asked closed-ended questions so the customer could not elaborate on the issues and the technician could troubleshoot the issue. 

Answer: B 


Q47. Which of the following characteristics is true of a PCIe x8 card? 

A. It can use only IRQ8. 

B. It uses eight memory addresses for storage of data. 

C. It has eight lanes by which data is transmitted. 

D. It has eight times the bandwidth of a standard PCI card. 

Answer: C 


Q48. A Denial of Service (DoS) attack is: 

A. an attempt to bring down a website or other online service. 

B. a prank where someone sends an unauthorized e-mail attempting to close a user’s e-mail account. 

C. stealing a user’s identity and making changes to their accounts. 

D. an attempt to change a user’s password to prevent access to a service by repeatedly guessing the user’s information. 

Answer: A 


Q49. A user is experiencing headaches and motion sickness symptoms when using their new computer monitor. Which of the following can a technician adjust to help the user? 

A. Privacy filter 

B. Refresh rate 

C. Use a digital signal 

D. Brightness 

Answer: B 


Q50. A user explains that after the office was vacuumed the previous night their sound is not working and they cannot get onto the network. The user has verified that all of the PC’s cables are plugged into their respective ports. Which of the following is the MOST likely cause? 

A. Frayed or broken cables 

B. UPS is unplugged 

C. NIC and sound card are disabled in Device Manager 

D. Speakers are muted 

Answer: A