All About Exact Education-Cloud-Consultant Practice Question

NEW QUESTION 1
An Advancement office is evaluating the automation capabilities of the Education Data Architecture (EDA). The office needs to be able to identify inactive addresses and have them sync to the contact record.
How should the consultant meet this requirement?

• A. Set the inactive address on the Contact record through integration.
• B. Select the "Inactive" checkbox on the Address record.
• C. Develop a custom trigger to update the Contact record.

Answer: B

Explanation:
The Education Data Architecture (EDA) provides a feature to track and manage multiple addresses for contacts and accounts using the Address object1. The Address object has a field called ??Inactive?? that indicates whether the address is currently in use or not2. By selecting the ??Inactive?? checkbox on the Address record, the consultant can mark the address as inactive and have it sync to the contact record. The contact record will then show the inactive address in the Mailing Address field, with a strike-through line to indicate that it is no longer valid3.
Setting the inactive address on the contact record through integration is not a recommended solution, as it would bypass the EDA address management feature and create inconsistency between the contact and address records. Developing a custom trigger to update the contact record is also not necessary, as EDA already provides a built- in mechanism to handle inactive addresses using the Address object.
References:
✑ 1: Understand Addresses in EDA - Salesforce
✑ 2: EDA Object Reference - Salesforce
✑ 3: Manage Simple Changes to Address Records - Salesforce

NEW QUESTION 2
Staff need to track which requirements must be met for a student application. Which Education Cloud objects should be used?

• A. Action Plans
• B. Document Checklist Item
• C. Application Material Mapping

Answer: B

Explanation:
The consultant should use the Document Checklist Item object to track which requirements must be met for a student application. Document Checklist Item records are related to Application records and define the type, status, and source of the required documents. Action Plans are used to track tasks or actions related to an application or enrollment process, not document requirements. Application Material Mapping is used to map application documents to application requirements, not to track them. References:
✑ https://help.salesforce.com/s/articleView?id=sf.admissions_connect_document_checklist_item.htm&type=5
✑ https://help.salesforce.com/s/articleView?id=sf.admissions_connect_action_plan_it em.htm&type=5
✑ https://help.salesforce.com/s/articleView?id=sf.admissions_connect_application_material_mapping.htm&type=5

NEW QUESTION 3
A large online university uses Salesforce with the Education Data Architecture (EDA) to manage its operations. Its Salesforce environment has a large volume of records and it takes a long time to search and generate list views.
Which feature should the consultant use to resolve the issue?

• A. MuleSoft Anypoint Platform
• B. Custom Index
• C. Data Loader error logs
• D. Table-Driven Trigger Management

Answer: B

Explanation:
The consultant should use a custom index to resolve the issue of taking a long time to search and generate list views for the large online university??s Salesforce environment that has a large volume of records and uses EDA. A custom index is a feature that allows users to create an index on a field that is not indexed by default, such as a custom field, a long text area field, or a multi-select picklist field. A custom index can help improve the performance and speed of queries and list views that use the indexed field as a filter. The consultant should identify the fields that are frequently used in searches and list views, and request Salesforce Support to create a custom index on them. MuleSoft Anypoint Platform, Data Loader error logs, and Table-Driven Trigger Management are not features that can resolve the issue of taking a long time to search and generate list views for the large online university??s Salesforce environment that has a large volume of records and uses EDA. References:
✑ https://help.salesforce.com/s/articleView?id=sf.customize_index.htm&type=5
✑ https://developer.salesforce.com/docs/atlas.en-us.salesforce_large_data_volumes_bp.meta/salesforce_large_data_volumes_bp/ldv_deployments_infrastructure_indexes.htm

NEW QUESTION 4
A university is planning an enterprise-wide implementation of Education Cloud. It has asked the consultant to do an analysis of Education Cloud functionality to identify additional apps it may need to purchase.
What is a standard feature of Education Cloud?

• A. Student Advising
• B. Event Management
• C. Order Management

Answer: A

Explanation:
✑ Features of Student Advising:
✑ Implementation:
References:
✑ Salesforce Education Cloud Documentation: Student Success Hub

NEW QUESTION 5
University department staff members want to track communication efforts and attendance for the annual commencement ceremony. They need to report on the engagement results of different types of communication methods (email, printed invitations, and so forth).
Which of these features should the consultant recommend?

• A. Campaign Member Status
• B. Salesforce Inbox
• C. Campaign Influence
• D. Experience Cloud Audience

Answer: D

Explanation:
The consultant should recommend Campaign Member Status as a feature to track communication efforts and attendance for the annual commencement ceremony and report on the engagement results of different types of communication methods for the university department staff members. Campaign Member Status is a feature that allows users to define and track the status or response of a campaign member for a specific campaign, such as Sent, Opened, Clicked, or Attended. Campaign Member Status can help the university department staff members track communication efforts and attendance for the annual commencement ceremony and report on the engagement results of different types of communication methods by using features such as custom statuses, member status values, or campaign reports. Salesforce Inbox, Campaign Influence, or Marketing Cloud are not features that can track communication efforts and attendance for the annual commencement ceremony and report on the engagement results of different types of communication methods for the university department staff members. References:
✑ https://help.salesforce.com/s/articleView?id=sf.campaigns_member_status.htm&type=5
✑ https://trailhead.salesforce.com/en/content/learn/modules/campaign_basics/campaign_basics_member_status

NEW QUESTION 6
A consultant is designing a new Salesforce org that user the Education Data Architecture (EDA) for student service. The College wants to track which classes are taught by teaching assistants.
Which EDA object should the consultant use?

• A. Course Offering
• B. Course Connection
• C. Term Grade
• D. Program Enrollment

Answer: B

Explanation:
Course Connection is an EDA object that the consultant should use to track which classes are taught by teaching assistants. Course Connection is an object that represents a junction between a Contact and a Course Offering. Course Connection can be used to track various types of roles, such as student, teacher, or teaching assistant. The consultant can create a custom picklist value for teaching assistant on the Course Connection object and associate it with the Contacts who teach classes. Course Offering, Term Grade, and Program Enrollment are not EDA objects that can track which classes are taught by teaching assistants. References:
✑ https://powerofus.force.com/s/article/EDA-Course-Connections
✑ https://powerofus.force.com/s/article/EDA-Course-Connections-Create

NEW QUESTION 7
The VP of Development is preparing to visit the university's top supporters. The VP wants to maximize travel time by prioritizing pledges. that are most likely to close.
Which reporting solution should the consultant recommend?

• A. Salesforce Maps
• B. Opportunity Funnel Report
• C. Einstein Forecasting
• D. Einstein Opportunity Scoring

Answer: D

Explanation:
Einstein Opportunity Scoring is a reporting solution that the consultant can recommend to help the VP of Development prioritize pledges that are most likely to close. Einstein Opportunity Scoring is a feature that uses artificial intelligence to analyze historical data and assign a score to each Opportunity, indicating how likely it is to be won. Einstein Opportunity Scoring also provides insights and explanations for the score, such as key factors and trends. The VP of Development can use Einstein Opportunity Scoring to sort and filter Opportunities by their score and focus on the ones with the highest probability of closing. Salesforce Maps, Opportunity Funnel Report, and Einstein Forecasting are not reporting solutions that can help the VP of Development prioritize pledges that are most likely to close. References:
✑ https://help.salesforce.com/s/articleView?id=sf.einstein_sales_oppty_scoring.htm&type=5
✑ https://trailhead.salesforce.com/en/content/learn/modules/einstein_sales/einstein_sales_opportunity_scoring

NEW QUESTION 8
A primary school has implemented the K-12 Architecture Kit. The school needs to report out basic student demographic information. What should the consultant do to meet this requirement?

• A. Create a new student demographic dashboard.
• B. Refer to the existing sample student demographic dashboard.
• C. Use the Student Success Hub Tableau Accelerator.

Answer: B

Explanation:
The consultant should refer to the existing sample student demographic dashboard to report out basic student demographic information for the primary school that has implemented K-12 Architecture Kit. The sample student demographic dashboard is a dashboard that comes with K-12 Architecture Kit and shows information about students?? demographics, such as gender, ethnicity, grade level, or school. The sample student demographic dashboard can help the primary school report out basic student demographic information by using features such as charts, tables, or filters. The consultant can also customize or modify the sample student demographic dashboard to meet the primary school??s specific needs or preferences. Creating a new student demographic dashboard, using the Student Success Hub Tableau Accelerator, or creating a custom Report Type are not things that the consultant should do to report out basic student demographic information for the primary school that has implemented K-12 Architecture Kit. References:
✑ https://www.salesforce.org/products/k-12-architecture-kit/overview/
✑ https://powerofus.force.com/s/article/K12-Dashboards

NEW QUESTION 9
An education customer is interested in participating in an open-source commons community sprint project.
Which development consideration should the constant advise?

• A. Projects are required to have at least one Salesforce staff person on the project team.
• B. Projects use CumulusCI for continuous integration and deployment.
• C. Projects must be compatible with the Education Data Architecture (EDA).

Answer: B

Explanation:
The consultant should advise that projects use CumulusCI for continuous integration and deployment, which is a tool that automates the development and release process of Salesforce applications. Projects are not required to have at least one Salesforce staff person on the project team, although they may have some Salesforce employees as contributors or advisors. Projects do not have to be compatible with the Education Data Architecture (EDA), although some projects may use EDA as a foundation
or extension. References:
✑ https://trailhead.salesforce.com/en/content/learn/modules/open-source- commons/open-source-projects
✑ https://trailhead.salesforce.com/en/content/learn/modules/cumulusci-basics

NEW QUESTION 10
A university is implementing Advisor Link and needs to test the integration with its Student Information System (SIS), and provide training space for advisors. The university needs access to some of the data from the production org for the advisor training.
Which two types of sandboxes meet this use case? Choose 2 answers

• A. Developer Sandbox
• B. Developer Pro Sandbox
• C. Full Sandbox
• D. Partial Sandbox

Answer: CD

Explanation:
Full Sandbox and Partial Sandbox are two types of sandboxes that meet this use case for the university that is implementing Advisor Link and needs to test the integration with its SIS, and provide training space for advisors. A sandbox is a copy of a production environment that allows users to develop, test, or train without affecting live data or operations. A Full Sandbox is a type of sandbox that copies all data and metadata from the production environment. A Partial Sandbox is a type of sandbox that copies all metadata and a sample of data from the production environment based on specified criteria. The university can use a Full Sandbox or a Partial Sandbox to test the integration with its SIS, and provide training space for advisors with access to some of the data from the production org. Developer Sandbox and Developer Pro Sandbox are not types of sandboxes that meet this use case for the university that is implementing Advisor Link and needs to test the integration with its SIS, and provide training space for advisors. References:
✑ https://help.salesforce.com/s/articleView?id=sf.data_sandbox.htm&type=5
✑ https://www.salesforce.org/products/advisor-link/overview/

NEW QUESTION 11
The Undergraduate Admissions office needs to track new students and their current course of study.
Which Education Data Architecture (EDA) object should the consultant use to meet the requirement?

• A. Program Enrollment
• B. Education History
• C. Contact Role

Answer: A

Explanation:
Program Enrollment is an EDA object that tracks the enrollment of a student in a specific program or course of study. It can store information such as the program name, start and end dates, status, and credits earned. The consultant should use this object to meet the requirement of tracking new students and their current course of study for the Undergraduate Admissions office. References: [Salesforce Education Cloud Academy: Consultant Fundamentals], [EDA Data Model]

NEW QUESTION 12
International Programs wants to track the emergency contacts for students who are studying abroad.
Which functionality should a consultant implement to meet this requirement?

• A. Relationships
• B. Household Accounts
• C. Affiliations
• D. Success Teams

Answer: A

Explanation:
Relationships is a functionality that the consultant can implement to meet the requirement of tracking the emergency contacts for students who are studying abroad. Relationships is a feature that allows the consultant to create and manage connections between Contacts in EDA. Relationships can be used to track various types of connections, such as family, friends, mentors, or emergency contacts. The consultant can create a custom Relationship Type for emergency contacts and associate it with the students who are studying abroad. Household Accounts, Affiliations, and Success Teams are not functionalities that can track the emergency contacts for students who are studying abroad. References:
✑ https://powerofus.force.com/s/article/EDA-Relationships
✑ https://powerofus.force.com/s/article/EDA-Relationships-Create

NEW QUESTION 13
The intellectual Property department at a research university needs to manage the institution's patents. The department does not serve students and has a B2B business process.
Which account mode! should the constant recommend?

• A. Household Account Model
• B. administrative Account Model
• C. Standard account Model

Answer: C

Explanation:
The consultant should recommend the Standard account model for the Intellectual Property department, because it allows them to use the standard Account and Contact objects to manage their B2B business process, without creating additional records or relationships. The Household account model and the Administrative account model are designed for managing B2C or educational relationships, not B2B. References:
✑ https://powerofus.force.com/s/article/EDA-Account-Model
✑ https://help.salesforce.com/s/articleView?id=sf.account.htm&type=5

NEW QUESTION 14
A school for continuing education needs to track program costs within its budget and related revenue streams each program brings to the school.
Which Salesforce solution should the consultant consider?

• A. Accounting Subledger
• B. Program Management Module
• C. Grants Management

Answer: B

Explanation:
The consultant should consider Program Management Module as a Salesforce solution to track program costs within its budget and related revenue streams
each program brings to the school for the school for continuing education. Program Management Module is a product that allows users to manage programs, services, or interventions for their constituents. Program Management Module can help the school for continuing education track program costs within its budget and related revenue streams each program brings to the school by using features such as Programs, Services, Service Deliveries, or Service Reports. The consultant can also leverage other tools such as reports, dashboards, or formulas to track and analyze program costs and revenue streams. Accounting Subledger, Grants Management, or Marketing Cloud are not Salesforce solutions that can track program costs within its budget and related revenue streams each program brings to the school for the school for continuing education. References:
✑ https://www.salesforce.org/products/program-management-module/overview/
✑ https://powerofus.force.com/s/article/PMM-Overview

NEW QUESTION 15
A university joined the Open Source Commons & Community Sprints group in the Power of Us Hub. However, they were unable to find current or past Open Source Commons projects that meet their needs.
Which additional Power of Us Hub group can the consultant recommend so the university can find and collaborate on current open source projects?

• A. Sector: Higher Education
• B. SFDO Major Release Announcements
• C. SFDO Open Source Contributors
• D. CumulusCI (CCI)

Answer: C

Explanation:
The SFDO Open Source Contributors group in the Power of Us Hub is an additional group that the consultant can recommend so the university can find and collaborate on current open source projects. The SFDO Open Source Contributors group is a group that connects users who are interested in contributing to or learning from open source projects that are supported by Salesforce.org. The SFDO Open Source Contributors group provides access to resources, events, discussions, and opportunities related to various open source projects, such as EDA, NPSP, CumulusCI, or Metecho. The Sector: Higher Education, SFDO Major Release Announcements, and CumulusCI (CCI) groups in the Power of Us Hub are not groups that can help the university find and collaborate on current open source projects. References:
✑ https://powerofus.force.com/s/group/0F980000000CjQOCA0/sfdo-open-source-contributors
✑ https://www.salesforce.org/open-source-commons/

NEW QUESTION 16
A university is working with a consultant to install and configure the Education Data Architecture (EDA). The university uses the Default Account Model. The university wants accounts to include the first and last name of each contact at the time the contact is created.
Which action should the consultant take in EDA Settings to meet this requirement?

• A. Select the Run Backfill button.
• B. Edit Administrative Account Name Format.
• C. Set the Account Model to Household.

Answer: B

Explanation:
The Default Account Model in EDA creates one account for each contact and names it after the contact??s full name. However, if the contact??s name changes, the account name does not update automatically. To meet the requirement of including the first and last name of each contact at the time the contact is created, the consultant should edit the Administrative Account Name Format in EDA Settings. This allows the consultant to define a custom formula for naming accounts based on contact fields. For example, the formula could be FirstName & " " & LastName. References: [Salesforce Education Cloud Academy: Consultant Fundamentals], [EDA Account Naming]

NEW QUESTION 17
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