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2021 Dec 810-403 exam dumps:
Q1. Which options are two features of business requirements? (Choose two.)
A. Business requirements are managed by stakeholders.
B. Business requirements support specific business objectives.
C. Business requirements are prioritized in compliance with influence dynamics.
D. Business requirements are dynamic in nature and change over time.
E. Business requirements are always defined inside a line ofbusiness.
Answer: B,D
Q2. Which three options are examples of KPIs for Business Outcomes? (Choose three.)
A. Improved customer satisfaction
B. Increased IT service performance
C. Lower IT asset obsolescence
D. Revenue growth
E. Lower OPEX
F. Increased IT asset utilization
Answer: A,D,E
Q3. Which two dimensions are used in the stakeholder power grid? (Choose two.)
A. Influence/Authority
B. Power/Influence
C. Interest/Empathy
D. Interest/Support
E. Consensus/Support
Answer: B,D
Q4. The customer mindset across verticals is changing as they become more aware of technology solutions and their influence on the organization. Which three options are characteristics of this customer mindset? (Choose three.)
A. Perspective towards technology services and solutions is same across industry verticals
B. Less loyal to a specific vendor due to technology as a commodity and availability of service solutions
C. Expect providers to sell products and contracts
D. Expect measurable value in terms of business outcomes
E. Have a greater understanding of the competitive market and service and solution providers
Answer: B,D,E
Q5. Which options are three examples of Critical Success Factors? (Choose three.)
A. Increasing manufacturing efficiency at a rate above increases in supplies
B. Attracting and retaining more highly qualified staff versus competitors
C. Providing a holistic perspective to the core business drivers and business outcomes
D. Matching customer retention rate to customer retention objective
E. Selling a greater share of profitable products to our customers
Answer: A,B,E
Leading 810-403 answers:
Q6. What is one benefit of using Porter's Value Chain?
A. To establish a framework for increasing revenue in the customer business and under project management control.
B. To define the way the customer business affects the value to their solutions and services.
C. To explain the competitive advantage of the customer business by comparing certain factors available to them.
D. To help understand how different facets of the customer business affect their value proposition.
Answer: D
Q7. Which categories can collaboration help achieve business goals for the customer?
A. Innovation, Industries, Incentives.
B. Line of Business, Vertical, Business Outcome.
C. Industry markets, Business Outcome, Technology Innovation.
D. Line of Business, Vertical, Business Value.
Answer: D
Q8. Which three questions are specified by the Seven Elements Framework? (Choose three.)
A. Working environment characteristics?
B. Existing relationship?
C. Compliance with ISO 20K?
D. Understanding of own and others interests?
E. Consequences of not reaching agreement or support?
Answer: B,D,E
Q9. What are two customer goals and objectives driven by their value proposition? (Choose two.)
A. Bring digital value to customers, suppliers, partners (ease of doing business).
B. Reduce the sales force and customer interaction.
C. Transform the customer experience.
D. Reduce Operating Expenses and increase Capital Expenditures.
Answer: A,C
Q10. Which three sentences are true regarding the stakeholder power grid? (Choose three.)
A. It shows relationships of power among executives.
B. It displays the risk position of future investments.
C. It shows current and optimal future state.
D. It is a visual picture.
E. It shows quantitative information about stakeholder requirements.
F. It shows differences among stakeholders.
Answer: C,D,F