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2021 Jul testout pc pro 220-801 and 220-802:

Q271. - (Topic 5) 

In order to pair a phone with another device like a GPS or a car stereo through Bluetooth, which of the following steps need to be taken? 

A. Put both devices in discovery mode and type in the generated pin into both devices 

B. Put both devices in discovery mode and type in the generated pin 

C. Put the second device in discovery mode and type in the generated pin 

D. Put the phone discovery mode and type in the generated pin 

Answer: B 


Q272. - (Topic 5) 

A technician has received a laptop that is having problems with the screen. The user is reporting that the display is too dim and difficult to see. Which of the following steps should the technician take FIRST? 

A. Install an anti-glare filter 

B. Increase the brightness using the function keys 

C. Replace the LCD backlight in the display 

D. Update the display drivers 

Answer: B 


Q273. - (Topic 5) 

A user states that their old Windows XP notebook loses time when they power it off. Which of the following items would address this problem? 

A. Remove any over clocking settings in the BIOS. 

B. Replace the CMOS battery. 

C. Replace the main battery with a larger power battery. 

D. Update the BIOS to new revision. 

Answer: B 


Q274. - (Topic 1) 

Which of the following tabs under MSCONFIG would allow a technician to configure all of the applications that launch at boot? 

A. Startup 

B. Services 

C. Tools 

D. Boot 

Answer: A 

Explanation: http://www.hongkiat.com/blog/speed-windows-startup-with-msconfig/ 


Q275. - (Topic 5) 

A user has a work laptop configured with a static IP. The user wants to be able to take the laptop home and connect it to their router which uses DHCP. However, the user does not want to manually change their settings every day. Which of the following is the BEST step the user could take to make this possible? 

A. Setup a VPN on the laptop to store the work IP settings. 

B. Use the Ethernet port at work and only use Wi-Fi while at home. 

C. Install an additional NIC in the laptop to access the home network. 

D. Place the static IP in the alternative field while using DHCP. 

Answer: D 


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Q276. - (Topic 4) 

A user calls the helpdesk and states that they suddenly cannot connect to the Internet or any other network resources. The user is on a company network that uses DHCP. The technician runs IPCONFIG from the command prompt and the PC has an IP address of 

0.0.0.0. Which of the following steps should the technician perform FIRST to troubleshoot this issue? 

A. Check the network cable 

B. Replace network card 

C. Assign a static IP address 

D. Reinstall the network drivers 

Answer: A 

Explanation: http://bonzamobilecomputerrepairs.com/blog/?p=151 


Q277. - (Topic 4) 

Ann, a home user, brings a Windows XP PC in for repair and reports that several disk read errors are occurring. She has run check disk and errors have been reported several times. Which of the following should a technician recommend? (Select TWO). 

A. Increase the amount of RAM to improve disk checks 

B. Backup all data on the drive 

C. Upgrade to a home server 

D. Purchase a new hard drive 

E. Change the drive configuration to RAID 0 

F. Upgrade to Windows 7 Professional 

Answer: B,D 

Explanation: 

First backup all the data from the drive to prevent data loss. Get a new hard drive and restore the data on the new drive. 


Q278. - (Topic 4) 

A technician is working on a PC that utilizes a RAID array for operation. The user of the system has reported that random files are becoming corrupted on creation with no pattern to the activity. One drive in the array is likely failing and causing the read/write failures. Which of the following types of RAID is MOST likely in use? 

A. RAID 0 

B. RAID 1 

C. RAID 5 

D. RAID 10 

Answer: A 

Explanation: http://www.thegeekstuff.com/2010/08/raid-levels-tutorial/ 


Q279. - (Topic 5) 

Joe, a client, wants to allow only specific portable devices to connect to his wireless network. Which of the following methods would BEST accomplish this? 

A. Disabling SSID broadcast 

B. MAC filtering 

C. Lower radio power levels 

D. Directional antennas 

Answer: B 


Q280. - (Topic 5) 

Which of the following mobile device features is responsible for shifting the device display orientation? 

A. Device calibration 

B. Gyroscope 

C. GPS 

D. Accelerometer 

Answer: B