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2021 Sep comptia 220-802 flashcards:

Q391. - (Topic 3) 

While configuring a new email application that uses POP3 for a customer, the technician determines the firewall is blocking the traffic. Which of the following ports should be opened to allow POP3 mail traffic through the firewall? 

A. 53 

B. 110 

C. 443 

D. 3389 

Answer: B 

Explanation: http://www.speedguide.net/port.php?port=110 


Q392. - (Topic 4) 

A user with a CRT monitor notes that there is a discolored area in a portion of their screen. Which of the following is the MOST likely cause of the issue? 

A. Bad video card 

B. The video card drivers need to be upgraded 

C. Bad monitor 

D. The screen needs to be degaussed 

Answer: D 

Explanation: http://www.wikihow.com/Degauss-a-Computer-Monitor 


Q393. - (Topic 5) 

Joe, a customer, called and stated that since a virus was removed from his PC, Windows is now displaying errors about damaged system files. Which of the following tools should be used to correct the issue? 

A. TASKKILL 

B. DISKPART 

C. CHKDSK 

D. SFC 

Answer: D 

841. - (Topic 5) 

A technician needs to ping a client's machine that the technician is working on, to ensure that the network card is functioning correctly. Which of the following IP addresses should be used? 

A. 10.76.0.1 

B. 127.0.0.1 

C. 192.168.0.1 

D. 255.255.255.0 

Answer: B 


Q394. - (Topic 5) 

A company has purchased new computers. The old computers will be donated to a local charity. Before the computers are picked up, the president of the company wants to make sure that the computers do not have confidential company information on them. Which of the following is the BEST method to accomplish this? 

A. Run CHKDSK 

B. Format the hard drive 

C. Use a degaussing tool 

D. Defragment the hard drive 

Answer: C 


Q395. - (Topic 4) 

A user, Ann, reports that her computer is able to connect to devices on her local network but not on the remote office network. Ann’s computer shows the following ipconfig information: 

IP address: 192.168.10.45 Subnetmask: 255.255.255.0 Gateway: 192.168.11.1 DNS server 1: 192.168.10.2 

DNS server 2: 8.8.8.8 

Which of the following is the cause of the problem? 

A. DNS server 2 is set incorrectly. 

B. DNS server 1 is set incorrectly. 

C. IP address is set incorrectly. 

D. Gateway is set incorrectly. 

Answer: D 

Explanation: https://www.netsetman.com/support/viewtopic.php?id=255 


220-802 exam question

Up to the immediate present practice 220-802 exam:

Q396. - (Topic 5) 

Which of the following common security threats could be occurring when a user receives an email with a link to login and change their username and password? 

A. Phishing 

B. DDoS 

C. Malware 

D. Spoofing 

Answer: A 


Q397. - (Topic 5) 

An individual pretending to be a consultant trying to gain access to information is an example of which of the following? 

A. Chassis Intrusion 

B. Principle of Least Privilege 

C. Social Engineering 

D. Identity Theft 

Answer: C 


Q398. - (Topic 4) 

A user reports that they are getting frequent delayed write messages throughout the day and are experiencing sluggish performance. The technician suspects that the issue relates to the hard disk drive. Which of the following would BEST help validate the diagnosis? 

A. System information 

B. Event viewer 

C. POST card 

D. SMART status 

Answer: D 

Explanation: http://www.howtogeek.com/134735/how-to-see-if-your-hard-drive-is-dying/ 


Q399. - (Topic 5) 

Joe, a technician, is tasked with disassembling a laptop to replace its motherboard. Which of the following is the FIRST step he should perform? 

A. Write down where all the screws go on paper 

B. Prepare some containers to hold the parts 

C. Remove the battery and the removable CD-ROM drive 

D. Refer to manufacturer documentation 

Answer: D 


Q400. - (Topic 4) 

A Windows 7 desktop PC has crashed (i.e. BSOD) several times indicating a possible RAM problem. Which of the following is an OS built-in tool that can be used to test this problem? 

A. Windows System Restore 

B. Windows System File Checker 

C. MSCONFIG 

D. Windows Memory Diagnostic 

Answer: D 

Explanation: http://howto.cnet.com/8301-11310_39-57569731-285/test-your-ram-with-windows-memory-diagnostic-tool/