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NEW QUESTION 1

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You configure the call queue to use a team and a channel. Does this meet the goal?

• A. Yes
• B. No

Answer: A

Explanation:
Reference:
https://regroove.ca/stellark/2021/09/15/redirect-teams-auto-attendant-voicemail-to-a-channel-updated-method/

NEW QUESTION 2

Your company uses a third-party ticketing system.
You need to send an alert to the ticketing system when an IP phone goes offline. What should you do?

• A. Add a webhook.
• B. Create a live events policy.
• C. Add a channel alert.
• D. Add a configuration profile for the IP phones.

Answer: A

NEW QUESTION 3

You have a Microsoft Teams Phone deployment
You assign a Microsoft 365 E5 license lo a user named User1. You need to enable User1 for Direct Routing.
Which PowerShell cmdlet should you run?

• A. Set-CsCallingLineIdentity
• B. Set-CsUser
• C. Set-CsOnlineVoiceUser
• D. Set-CsUserServicesPolicy

Answer: A

NEW QUESTION 4

Your company hires a new employee in Lisbon.
You assign a Microsoft 365 E3 license to the employee.
The employee must schedule meetings that will include customers in Lisbon. The customers will dial in to the meetings by using PSTN.
You need to ensure that the employee can send meeting invitations that include a dial-in conferencing bridge. The bridge must be set to a local number in Lisbon instead of the company's default dial-in conferencing bridge number.
Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

• A. From Users in the Microsoft Teams admin center, edit the Audio conferencing settings of the employee.
• B. From the Microsoft Teams admin center, modify the settings of the default conferencing bridge.
• C. From the Microsoft 365 admin center, assign an Auto Conferencing add-on license to the employee.
• D. From the Microsoft 365 admin center, set the usage location of the employee to Portugal.

Answer: BC

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/audio-conferencing-in-office-365 https://docs.microsoft.com/en-us/microsoftteams/change-the-phone-numbers-on-your-audio-conferencing-bridg

NEW QUESTION 5

You have a Microsoft Teams Phone deployment. You are deploying a new remote site.
You have a Session Border Controller (SBC) that has an E1/T1 Primary Rate Interface (PRI) deployed to the remote site.
You plan to deploy a Survivable Branch Appliance (SBA) to ensure PSTN connectivity. Which type of endpoints is supported by the SBA?

• A. call queues in Microsoft Teams
• B. audio conferencing in Microsoft Teams
• C. Microsoft Teams panels
• D. Microsoft Teams Windows desktops

Answer: D

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-survivable-branch-appliance

NEW QUESTION 6

You have a Microsoft Teams Phone deployment.
You have a dial plan that contains the following normalization rule:
Pattern: ^8?(\d{7})$
Translation: +1330$1
How will the phone numbers be normalized? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

• A. Yes
• B. Not Mastered

Answer: A

NEW QUESTION 7

Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.
The help desk receives reports that several user phones fail to lock automatically after the timeout period. You need to verify whether the configuration profile is applied to the problematic phones.
Solution: From Users in the Microsoft Teams admin center, you locate each affected user and review the settings on the Voice tab.
Does this meet the goal?

• A. Yes
• B. No

Answer: A

NEW QUESTION 8

You have a Microsoft Teams Phone deployment. You have a call queue named Customer Service.
You need to ensure that when the agents of Customer Service make calls, the outbound calling name appears as Contoso, and the caller ID shows the phone number of Customer Service. Other users must NOT be affected.
Which three actions should you perform? Each correct answer presents a part of the solution. NOTE: Each correct selection is worth one point.

• A. From the Microsoft Teams admin center configure a new caller ID policy
• B. Set Calling Party Name to the organization name.
• C. From the Microsoft Teams admin center, modify the global (Org-wide default! caller ID policy.
• D. Set Replace the caller ID with to Resource account
• E. Set Override the caller ID policy to On.

Answer: ADE

Explanation:
You can manage caller ID policies by going to Voice > Caller ID policies in the Microsoft Teams admin center. You can use the global (Org-wide default) policy or create and assign custom policies. Users in your organization automatically get the global policy unless you create and assign a custom policy.
Create a custom caller ID policy
In the left navigation of the Microsoft Teams admin center, go to Voice > Caller ID policies. (A)
Select Add.
Enter a name and description for the policy.
Turn on or off Block incoming caller ID and Override the caller ID policy. (E)
Enter a Calling Party Name.
Under Replace the caller ID with, set which caller ID is displayed for users by selecting one of the following: (D)
User's number: Display the user's number. Anonymous: Display the caller ID as Anonymous.
Resource account: Set a resource account associated with an Auto Attendant or Call Queue.
If you choose Resource account, you're prompted to specify a resource account for the next field, called Replace the caller ID with this resource account. Only resource accounts with an assigned phone number will be displayed. If you just assigned a phone number to the resource account, it may take a few minutes before the resource account is available for selection.
* 7. Select Save. Reference:
https://learn.microsoft.com/en-us/microsoftteams/caller-id-policies

NEW QUESTION 9

You need to assign a phone number to User1 to meet the technical requirements.
How should you complete the command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

• A. Yes
• B. Not Mastered

Answer: A

NEW QUESTION 10

You have a Microsoft Teams Phone deployment.
You are configuring emergency services for Direct Routing.
You need to notify a group of users when an emergency number is dialed. What should you configure in the Microsoft Teams admin center?

• A. an emergency calling policy
• B. a calling policy
• C. an emergency call routing policy
• D. a voice routing policy

Answer: A

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-emergency-calling-policies

NEW QUESTION 11

Your company receives PSTN services in Microsoft Teams through a derived Direct Routing trunk from a telephone carrier.
The carrier becomes an operator in the Operator Connect program. You need to migrate the users to Operator Connect.
Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

• A. Run the Set-CsUser cmdlet and set the –OnPremLineURI parameter to $null.
• B. Run the Grant-CsOnlineVoiceRoutingPolicy cmdlet and set the–Policyname parameter to Policy1.
• C. Run the Grant-CsOnlineVoiceRoutingPolicy cmdlet and set the–Policyname parameter to $null.
• D. Run the Set-CsOnlineVoiceUser cmdlet and set the –TelephoneNumber parameter to each user's phone number.
• E. Run the Set-CsOnlineVoiceUser cmdlet and set the –TelephoneNumber parameter to $null.
• F. Run the Set-CsUser cmdlet and set the –OnPremLineURI parameter to each user's phone number.

Answer: ACD

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/operator-connect-configure https://docs.microsoft.com/en-us/microsoftteams/assign-change-or-remove-a-phone-number-for-a-user

NEW QUESTION 12

You need to meet the technical requirements for the returns department.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

• A. Yes
• B. Not Mastered

Answer: A

NEW QUESTION 13

You have a Microsoft Teams Phone deployment that is used in the United States. You need to ensure that emergency calls placed to 9911.
What should you configure?

• A. a dial plan normalization rule
• B. an emergency calling policy
• C. an emergency call routing policy
• D. an outbound PSTN number translation rule

Answer: C

NEW QUESTION 14

You have a Microsoft Teams deployment.
You need to ensure that users can schedule meetings that have the following: Presenter bios
Attendee registration Registration management
Which two types of policies should you configure? Each correct answer presents cart of the solution. NOTE: Each correct selection is worth one point.

• A. agg permission policy
• B. meeting policy
• C. live events policy
• D. meeting template policy
• E. teams events policy
• F. customization policy

Answer: BC

Explanation:
B: Turn meeting registration on or off
Follow these steps in the Teams admin center to turn meeting registration on or off:
* 1. Open the Teams admin center.
* 2. Select Meetings from the navigation pane.
* 3. Under Meetings, select Meeting Policies.
* 4. Either select an existing policy or create a new one.
* 5. Within your chosen policy, navigate to the Meeting scheduling section.
* 6. Turn Meeting Registration setting On or Off.
* 7. Select Save
C: Live events policies are used to control who in your organization can hold live events and the features that are available in the events they create. You can use the default policy or create one or more custom live events policies. After you create a custom policy, assign it to a user or groups of users in your organization.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/set-up-meeting-registration https://learn.microsoft.com/en-us/microsoftteams/teams-live-events/set-up-for-teams-live-events

NEW QUESTION 15

You need to recommend a PSTN solution for the Teams Phone deployment at the retail sites. The solution must meet the technical requirements.
What should you include in the recommendation?

• A. Teams Calling Plans
• B. Direct Routing without media bypass
• C. Operator Connect
• D. Direct Routing with media bypass

Answer: C

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/pstn-connectivity

NEW QUESTION 16

You have a Microsoft Teams Phone deployment. You implement Teams Rooms on Windows.
You need to apply a custom theme to the display of Team1 Rooms on Windows. What should you configure?

• A. a configuration profile
• B. a SkvDeSettinas.xml file
• C. a team template
• D. a LayoutModification.xml file

Answer: C

Explanation:
Custom background template
To create custom backgrounds that meet the guidelines in the previous sections, you can download the Microsoft Teams Rooms Theme Template.
The template is a .PSD file that can be opened by apps such as Adobe Photoshop or Paint.NET (a plug-in may be required). The template provides assets and guidelines to help you place text and graphics in your custom backgrounds that won't be obscured by on-screen elements.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/rooms/custom-backgrounds

NEW QUESTION 17

You have a Microsoft Teams Phone deployment. You deploy a new network site.
You discover that the new site is not listed in location-based reports. Other sites appear in the reports. You need to ensure that all the sites appear in the reports.
What should you do?

• A. From Network planner in the Microsoft Teams admin center, modify an existing network plan.
• B. From Network planner in the Microsoft Teams admin center, add a new persona.
• C. From the Microsoft Call Quality Dashboard, select Tenant Data Upload and upload a CSV file that contains the new network site only.
• D. From the Microsoft Call Quality Dashboard, select Tenant Data Upload and upload a CSV file that contains all the network sites.
• E. From Network planner in the Microsoft Teams admin center, add a new network plan.

Answer: D

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/cqd-upload-tenant-building-data

NEW QUESTION 18
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