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2021 Feb 220-902 sample question

Q21. CORRECT TEXT 

Two components of Genericwafe2.0 are causing performance issues on a Windows 7 PC One Genencware2.0 component is currently not responding and needs to be disabled upon reboot. To prevent further performance issues ensure both components are no longer running upon reboot without making any other changes to the current system or without deleting registry keys or shortcuts. 

Instructions: When you have completed the simulation, please select the done button to submit your answer. 

Answer: Please review explanation for detailed answer. 


Q22. A technician receives a report that the pages coming out of a laser printer are smearing when touched. Which of the following components should the technician check FIRST to 

resolve this issue? 

A. Drum 

B. Fuser 

C. Pickup roller 

D. Corona wire 

Answer: B 


Q23. When removing the top case from a laptop, which of the following, besides hand tools, should a technician have on hand to assure correct disassembly and reassembly? (Select TWO). 

A. A multimeter and a toner probe. 

B. A large cloth to spread the screws and disassembled parts on. 

C. A writing pad for documentation and a marker to label cables. 

D. A manufacturer’s technical manual for the model of the laptop. 

E. A container with separated areas to store different size screws. 

Answer: D,E 


Q24. Which of the following should a technician implement to prevent external contractors from physically plugging devices into the company’s network jacks unless such jacks are designated for guest use? 

A. Disable DHCP and assign a static IP address to each network device physically connected to the network. 

B. Enable MAC address filtering across all network jacks and record the MAC address of guest devices. 

C. Disable all switch ports when they are not utilized and enable them on an as needed basis. 

D. Place guest network jacks in public areas and all other jacks in secure areas as needed. 

Answer: C 


Q25. The system administrator is tasked with installing Windows to 100 computers over the network. The systems administrator needs to remove system-specific identifiers. Which of the following would the system administrator use to accomplish this? 

A. Windows Deployment Services 

B. Remote Installation Services 

C. System Preparation Tool 

D. Unattended installation 

Answer: C 


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Q26. Which of the following tools is used to type or paste recovery commands directly into a Linux box? 

A. Shell/terminal 

B. Backup/time machine 

C. Command/cmd 

D. Restore/snapshot 

Answer: A 


Q27. A technician gets a call from a customer stating that their computer will not boot. They are getting the following error “invalid system disk”. Which of the following should the technician check FIRST? 

A. Verify the operating system is installed correctly. 

B. Verify that all removable drives are empty. 

C. Verify Boot.ini is on the hard drive. 

D. Verify the computer will boot into safe mode. 

Answer: B 


Q28. A company wants to ensure that the latest cyber security threats are known to the employees across the enterprise to minimize occurrences. Which of the following should be implemented? 

A. Message of the Day 

B. Email lists 

C. Company forums 

D. Regular user education 

Answer: D 


Q29. A company has subscribed to a cloud service, paying monthly for a block of services and being billed incrementally when they exceed the monthly fee. Which of the following cloud concepts does this represent? 

A. Measured service 

B. Rapid elasticity 

C. On-demand 

D. Resource pooling 

Answer: A 


Q30. A customer has recently installed several applications on a Windows 7 workstation and is now experiencing slow system performance and spontaneous restarts. After removing some of the recently installed applications, the issue persists. Which of the following tools could the technician use to troubleshoot the problem while preventing data loss? 

A. Factory restore 

B. SecureBoot 

C. msconfig 

D. diskpart 

Answer: C