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2021 Dec comptia 220-802 objectives:

Q101. - (Topic 1) 

In which of the following locations would a technician go to show file extensions? 

A. Security Center B. Folder Options 

C. Display 

D. System 

Answer: B 

Explanation: http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions#show-hide-file-name-extensions=windows-vista 


Q102. - (Topic 4) 

A user states that they are having a problem with their word processor on their laptop. 

Whenever they attempt to type letters with their right hand, numbers and symbols show up 

instead. 

Which of the following would address this issue? 

A. Switch to a standardized font 

B. Restore regional settings to default 

C. Toggle the function + num lock combination 

D. Connect a full sized external keyboard 

Answer: C 

Explanation: http://forum.notebookreview.com/windows-os-software/43702-holding-fn-key-toggle-numlock.html 


Q103. - (Topic 4) 

A user is reporting their web browser is not going to the site they are attempting to access. Which of the following would BEST resolve this? 

A. Delete all Internet cookies. 

B. Ensure the user is not utilizing a proxy server. 

C. Remove all Internet shortcuts. 

D. Clear all Internet cache and saved passwords. 

Answer: B 

Explanation: 

One solution to this problem might be related to proxy server. If the web browser is not accessing a site, try to disable proxy server from the browser proxy settings. 


Q104. - (Topic 5) 

A customer calls and explains they just moved and their computer will now not boot up and is making a loud clicking noise. Which of the following is the MOST likely cause? 

A. CMOS battery is loose 

B. Optical drive is stuck 

C. RAM is loose 

D. Hard drive has crashed 

Answer: D 


Q105. - (Topic 4) 

Which of the following tools would be used to connect CAT5e cabling to a patch panel? 

A. Punch down 

B. Wire strippers 

C. Loopback plugs 

D. Crimper 

Answer: A 

Explanation: http://en.wikipedia.org/wiki/Punch_down_tool 


Replace comptia a+ certification exam guide (exams 220-801 and 220-802) eighth edition:

Q106. - (Topic 5) 

A technician wants to prevent users in a computer lab from seeing the name of the last user who logged onto the computer after the user logs out from the workstation. Which of the following MUST the technician configure? 

A. Screen saver advanced options 

B. User access control 

C. Local computer policy 

D. Control Panel options 

Answer: C 


Q107. - (Topic 4) 

A technician is troubleshooting a RAID 6 array on a high end CAD/CAM workstation. Two disk drives have their fault lights on. Which of the following is the BEST action for the technician to perform when fixing this problem? 

A. Replace the failed drives and verify the RAID rebuilds completely. 

B. Reseat the drives, backup the data, and then replace them. 

C. Reseat the drives and monitor the RAID status over a few days. 

D. Replace the failed drives and restore the data from a known good backup. 

Answer: A 

Explanation: http://download.intel.com/support/motherboards/server/sb/intel_raid_basic_troubleshooting _guide_v2_0.pdf 


Q108. - (Topic 5) 

Which of the following drive destruction methods is considered the MOST secure when dealing with highly sensitive data? 

A. Degaussing 

B. Wiping 

C. Magnetizing 

D. Shredding 

Answer: D 


Q109. - (Topic 4) 

A technician recently removed spyware from a computer and now the user is getting error messages about system files. Which of the following tools would a technician use to verify all system files are intact and in their original versions? 

A. Repair Disk 

B. SFC 

C. FIXMBR 

D. ASR 

Answer: B 

Explanation: http://pcsupport.about.com/od/toolsofthetrade/ht/sfc-scannow.htm 


Q110. - (Topic 5) 

Which of the following is required in order to receive push email notifications on a mobile device? 

A. IMAP 

B. POP3 

C. ActiveSync 

D. SMTP 

Answer: B