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2021 Oct 220-802 cheat sheet:

Q261. - (Topic 1) 

An audio visual company has decided that they want to migrate from Windows XP Professional SP2. The company has a domain network. A technician is tasked with selecting an operating system. Which of the following should the technician select? 

A. Windows 7 Home Premium 

B. Windows Vista Home Premium 

C. Windows 7 Professional 

D. Windows XP Media Center 

Answer: C 

Explanation: http://reviews.cnet.com/8301-31012_7-10379487-10355804.html 


Q262. - (Topic 5) 

The network administrator is called to assist a user, Joe, who has trouble accessing his network drive. Joe states he logs on with his credentials with no problem, however, when he attempts to access a folder via UNC the system asks for credentials. Which of the following is the BEST explanation for this? 

A. Joe is logging in with a disabled network user name. 

B. Joe does not have local share permission to access that folder. 

C. Joe is logging in to the local user account. 

D. Joe is not typing in the correct network password. 

Answer: C 


Q263. - (Topic 5) 

A user calls a technician and states that their computer shutdowns after about 15 minutes of being turned on. The user also states that if they wait about an hour and turn the computer back on, it will function properly, but will shutdown after 15 minutes as it did before. Which of the following should the technician check on the motherboard that could be causing this problem? 

A. SATA connection 

B. CMOS battery 

C. TPM chip 

D. Capacitors 

Answer: D 


Q264. - (Topic 4) 

A technician recently created an email account for a new user, Joe. On the second day, Joe reports his email account is full of spam even though he has not given out his address. Which of the following should the technician do to resolve the issue? 

A. Turn on windows firewall 

B. Click the unsubscribe link in the spam 

C. Run an anti-spyware scan 

D. Install privacy filter 

Answer: C 

Explanation: http://www.bestsecuritytips.com/xfsection+article.articleid+54.htm 


Q265. - (Topic 2) 

Which of the following is MOST effective in preventing security breaches on a network? (Select THREE). 

A. Bandwidth throttling 

B. Eliminate password history 

C. Enable QoS 

D. Antivirus software 

E. User education 

F. Enforced login/logoff hours 

Answer: D,E,F 

Explanation: http://www.esecurityplanet.com/network-security/how-to-prevent-security-breaches-from-known-vulnerabilities.html 


Latest examcollection comptia 220-802:

Q266. - (Topic 1) 

Which of the following file system types is used for optical media? 

A. FAT32 

B. FAT 

C. CDFS 

D. NTFS 

Answer: C 

Explanation: http://www.computerhope.com/jargon/c/cdfs.htm 


Q267. - (Topic 5) 

A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the MOST likely cause of the message? 

A. The device needs a firmware update. 

B. The device needs an updated driver installed. 

C. The plugged in device is too slow for the USB port speed. 

D. The device is incompatible with the installed version of Windows. 

Answer: B 


Q268. - (Topic 5) 

A network printer has quit printing from all connected customers. No error messages are displayed on the printer and the network connection is working. Which of the following is the FIRST troubleshooting step for the technician to try? 

A. Check port on switch 

B. Reboot the printer 

C. Print configuration page 

D. Clear print queue 

Answer: C 


Q269. - (Topic 5) 

Which of the following commands should Karen, a technician, use to examine and restore protected system files? 

A. SFC 

B. RECOVER 

C. REPLACE 

D. COPY 

Answer: A 


Q270. - (Topic 2) 

A technician must secure company documents from accidental disclosure. Which of the following should be implemented? (Select TWO). 

A. User training 

B. Anti-malware 

C. Paper shredding 

D. Time of day restrictions 

E. Employee badges 

F. Mantraps 

Answer: A,C 

Explanation: http://en.wikipedia.org/wiki/Paper_shredder