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2021 Nov comptia a 220-701 requirements:
Q211. Which of the following network connections would use a standard POTS line to both send and receive Internet packets? (Select TWO).
A. Dial-up
B. DSL
C. Satellite
D. OC3
E. T1
Answer: AB
Q212. A user has been having difficulty with their PC. Which of the following is the BEST response a technician should give when a user asks for the definition of a particular bluescreen message?
A. “It is a message that informs the technician of what hardware needs to be replaced.”
B. “A bluescreen message is just another name for an error.”
C. “It provides the technician with more information about the problem.”
D. “It is a complex message that is very difficult to explain to those who are not familiar with computers.”
Answer: C
Q213. Which of the following connector types is used on CAT5e cable?
A. RJ-45
B. ST
C. RJ-11
D. BNC
Answer: A
Q214. Which of the following computer types would benefit MOST from the installation of a water cooling setup?
A. Gaming PC
B. Home theater PC
C. Thick client
D. Thin client
Answer: A
Q215. Which of the following network topologies is characterized by a central server and unique connections to all clients?
A. Star
B. Bus
C. Mesh
D. Ring
Answer: A
Up to the immediate present 220-701 questions:
Q216. Which of the following describes the random access memory limitations with Vista 64-bit operating system?
A. 2GB
B. 4GB
C. 8GB
D. 128GB
Answer: D
Q217. Which of the following connector interfaces is MOST likely used to connect several peripheral devices such as printers, digital cameras, and scanners?
A. Parallel
B. USB
C. Fibre
D. SATA3
Answer: B
Q218. Which of the following cable types is rated to be run through air ducts?
A. STP
B. Plenum
C. PVC
D. UTP
Answer: B
Q219. A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue?
A. Remove and clean the fuser assembly with an alcohol based cleaner.
B. Install a maintenance kit and reset all page counts to zero.
C. Perform a full power cycle on the printer.
D. Clean the paper path with a damp cloth and canned air to remove any debris.
Answer: B
Q220. When dealing with customers on the phone that are not very comfortable with technology, which of the following techniques would be MOST helpful to ensure that effective communication is taking place?
A. Frequently paraphrase what the caller is saying.
B. Repeat what is being said multiple times so that the customer can understand exactly what to do.
C. Speak very slowly when replying to the customer.
D. Tell the customer to send an email stating exactly what the problem is so that the communication between the two parties is clear.
Answer: A